Following President Eighmy’s message regarding the tragic incident at Saturday’s football game, UT San Antonio encourages any member of the university community who needs emotional support or counseling to take advantage of the following resources. Support is available confidentially to anyone who needs assistance.
For immediate mental health crisis support: Call or text 988 to reach the 988 Suicide & Crisis Lifeline, available 24 hours a day, seven days a week.
Employee Resources — Academic Campus
- AllOne Health Employee Assistance Program (EAP) | Free, confidential support available 24/7 for employees and their families, including counseling, consultations and referrals.
- 24/7 Helpline: 800-451-1834
- Mobile App: AllOne Health (access code: utsa)
- On-Campus Counseling Services | Confidential, in-person counseling sessions are available.
- Downtown Campus: Frio Street Building, Room 4.526 — Tuesday, 10 a.m.–2 p.m. (by appointment)
- Main Campus: Multidisciplinary Studies Building, Room 4.03.62 — Tuesday, 10 a.m.-4 p.m. (by appointment)
- Downtown Campus: Frio Street Building, Room 4.526 — Wednesdays, 10 a.m.–2 p.m. (by appointment)
- Main Campus: Multidisciplinary Studies Building, Room 4.03.62 — Thursdays, 9 a.m.–3 p.m. (by appointment)
Employee Resources — Health Campus
- UT Employee Assistance Program (UT EAP) | Free, confidential support available 24/7 for employees and their families, including counseling, consultations and referrals.
- By Phone: 800-346-3549 or 713-500-3327
- Online: To login to the UTEAP Work Life website:
Username: uteap
Password: uteap - You can also complete an online form. Expect a return call from UTEAP within one business day. For urgent requests or same-day counseling appointments, call 713-500-3327 or 800-346-3549.
Student Resources — Academic Campus
- Wellness 360 Counseling Services | Short-term individual counseling, group counseling and psychiatric services. Walk-in individual counseling sessions will be available this week on Monday-Friday from 10:00 a.m. – 5:00 p.m
- TimelyCare | Virtual, on-demand emotional support, scheduled counseling and additional mental health services.
- Student Crisis Help Line: 210-458-4140
- Confidential crisis assistance is available 24 hours a day, seven days a week.
- Student Assistance Services: If you feel your academic performance may be affected, please reach out to your faculty member or contact Student Assistance Services. Student Assistance Services provides individual advocacy to navigate academic and personal challenges. They can help you determine what supportive resource is the best fit for you. Contact a campus advocate at [email protected] or 210-458-4985.
Student Resources — Health Campus
- After-Hours Crisis Line: Call 210-567-2648, listen to the recording, and press 2 to be connected with a trained mental health professional 24/7.
- Timely Care: UT Health San Antonio – TimelyCare – Virtual Health and Well-Being for Higher Education
- Student Counseling Center (SCC) – Student Services: Business hours support, call 210-567-2648 or visit the SCC in the Dental School Building, Room 3.100R.1 (7703 Floyd Curl Drive, San Antonio, TX 78229). Office hours are Monday through Friday, 7 a.m.–6 p.m.
Additional Support Resources
- MDLIVE: Virtual behavioral health and counseling services for UT SELECT members.
- San Antonio Crisis Helpline: 800-316-9241 or 210-223-SAFE (7233).
- Veterans Crisis Line: Dial 988 and press 1, or text 838255.
- Learn to Live: Digital behavioral health support for UT SELECT members.
- NAMI Greater San Antonio: Community mental health education, support groups and resources.
- STRONG STAR Resiliency Clinic: South Texas Research Organizational Network Guiding Studies on Trauma and Resilience. 210-562-6718 or 210-562-6700
- UT Health San Antonio Behavioral Health and Wellness Center, 5788 Eckhert Road, San Antonio, TX 78240
